BBCRM / AppFx & UI Model Customization
Blackbaud CRM (BBCRM) catalogs and UI Model customizations built on the Blackbaud SDK.
- Blackbaud CRM extension via the Blackbaud SDK (VB.NET/C#) for custom business requirements
- Catalog customization (DataLists, ListBuilders, Business Processes, Global Changes, etc.) backed by deep knowledge of the Blackbaud CRM SQL database schema
- UI Model customization for tailored UI behavior, integrated with catalog projects
- SKY API integration where available, with SDK-based extension as a fallback
- Ext.js-based UI development for complex, multi-step business processes
BBIS Administration & Customization
Custom web development and administration for Blackbaud Internet Solutions (BBIS), from donation and acquisition forms to full BBCRM-integrated pages.
- BBIS CMS and subsystem development using the Blackbaud SDK and modern web technologies
- Donation form development and customization across Advanced, Classic, and Mini Donation Forms
- Custom acquisition form development
- Custom BBIS webpage development with BBCRM integration
BBDW Schema & Report Extensions
Extending the Blackbaud Data Warehouse (BBDW) schema and ETL pipeline to support custom, high-performance reporting on Blackbaud CRM data.
- Custom BBDW tables and views added via database revisions, with naming conventions that survive Blackbaud hot-fixes and upgrades
- Fact and dimension table extensions aligned with BBDW's star-schema/OLAP data model
- ETL Refresh extension (SSIS) to populate custom warehouse structures from Blackbaud CRM
- Query view design exposing extended schema for high-performance downstream reporting
LO Administration & Customization
System administration and custom web development for Luminate Online (LO).
- Custom LO donation form development using modern web technologies
- LO system administration
- Custom LO page development with integrated donation forms
Data Analysis, Reporting & Integration
Turning raw operational data into dashboards and enterprise reporting stakeholders actually use, backed by reliable, auditable integration pipelines to and from Blackbaud systems.
- Tableau and Power BI dashboard development, with automated data and publish pipelines
- Semantic model design and on-premises data gateway setup for Power BI/Fabric against BBDW/BBCRM
- SSRS report development, packaged as custom report parts embedded directly in Blackbaud CRM
- SSIS-based ETL pipelines connecting Blackbaud CRM with third-party systems for enriched, synchronized constituent data
- REST/SOAP middleware integration, connecting Blackbaud CRM's SKY API and legacy SOAP web service with third-party platforms
BBCRM / BBIS Infrastructure Architecture & Systems Administration
Infrastructure architecture, server administration, and system-level integration across Blackbaud CRM (BBCRM) and Blackbaud Internet Solutions (BBIS).
- BBCRM/BBIS application and systems administration
- Server, network, and system-level integration across database, application, and web infrastructure
- Application hosting and DBA support for BBCRM/BBIS
- 3rd-level technical support for BBCRM/BBIS
Web & Application Development
Full-stack web applications and internal tools supporting advancement and fundraising operations.
- Full-stack web development with modern technologies
- Donor- and constituent-facing applications and internal tools
- Git-based source control, CI/CD build and release pipelines, and code-review standards carried through the full SDLC
